Due to the COVID crisis, kindly expect some shipping delays and we sincerely apologize for it but thank you for supporting our social enterprise. Also due to the COVID crisis, currently COD is only available for selected areas across the Philippines. Click to check
icon-search
icon-search

FREQUENTLY ASKED QUESTIONS

The Bamboo Company answers some of the questions that customers frequently ask. If you have other queries not found here, kindly send us an e-mail or directly message our Facebook page.


How can I order? 

The Bamboo Company offers various purchase methods for your convenience.

METRO MANILACEBUKULTURA
any Biblio store located in UP Town Center (UPTC), Ayala Feliz, Ayala Cloverleaf, Ayala the 30th, and Circuit Makati.The NestKultura SM Makati
Kultura SM MOA
Kultura SM Megamall
Kultura SM Aura
Kultura SM Manila Bay
Kultura City of Dreams
Kultura Estancia
Kultura Tagaytay
Kultura Pico De Loro
  • You can also catch us at our booth during fairs and events. Like our Facebook page or follow us on Instagram to get updates on any fair/event participation details and announcements!


Do you have a physical store?

The Bamboo Company does not have its own physical store. Our products can be found in any Biblio stores in UP Town Center (UPTC), Ayala Malls Feliz, Ayala Malls Cloverleaf and Ayala Malls The 30th, and in several Kultura Branches too!

 


How do I pay? What modes of payment are available?

There various payment methods available for your convenience. 

  • Bank Transfer via BDO or BPI
  • Credit Card and Online Banking via Paypal (Charging fees apply.)
  • Cash on Delivery

Additional transaction details and instructions will be given upon order checkout.


How long will it take for my order to arrive?

You may expect your order to arrive within 2-3 days, unless otherwise stated. If there is any problem regarding your order, kindly contact us.


What courier service do you use for the delivery?

The Bamboo Company typically uses LBC.


How can I track my order?

For orders sent via LBC, you may visit their site at www.lbcexpress.com.



Your Cart

Your cart is currently empty.

Continue browsing here.